FAQ

Here are our Frequently Asked Questions. If you don’t find your question, shoot us an email at friends@lifeisbetterwithfriends.com and we’ll get back to you asap.

 

Products

What is the 'My Friends and I' memory book?

The My Friends and I memory book with 80 pages of playful illustrations in soft pastel colors will capture memories of your child, your child's friends, classmates, teachers, coaches, family members, or any other person that is part of their lives.

Your child as well as their friends will answer questions like: What is your favorite food? What do you like to do in your free time? What songs do you like to listen to? What books do you like to read? What do you want to be when you grow up? And many more.

A picture box allows them to insert a picture of themselves or to draw a picture of their own.

 

How do I use the 'My Friends and I' book?

First, your child will answer all the questions on the first two pages. After that, your child will give the book to friends, classmates, teachers, coaches, family members, or any other person that is part of their lives. Once they have answered all the questions and filled out their two pages, they will return the book to your child and your child can give the book to the next person.

 

What ages is the 'My Friends and I' book for?

The My Friends and I memory book is for children ages 5-12. Depending on your child’s reading and writing abilities, they may need some guidance and help filling out the journal.

We are working on additional versions of the book, such as for teenagers as well as for adults and pets.

 

Who would enjoy the 'My Friends and I' book?

The My Friends and I book is fun for kids and adults alike. It is perfect for many occasions and is: 

  • A great birthday or Christmas present for children
  • fun activity at your child's birthday party and perfect for stuffing goodie bags (see our bulk order discounts)
  • thoughtful farewell or end-of-year gift for teachers
  • fun surprise for the First Day of School
  • heartfelt way to tell a friend that you're thinking of them, when they're moving or they’re not feeling well
  • fun way for teachers and classmates to get to know each other
  • great opportunity to instantly capture memories, that will remind your child of the fun time they had at camp
  • cute baby shower gift to introduce baby to family and friends, once baby gets older

 

Can I buy the 'My Friends and I' memory book in stores?

We’re working on it! Help us get into your favorite stores by requesting and telling them about the My Friends and I memory book! Until then, you can order right here.

If you are a retailer or own a business and are interested in selling the My Friends and I book, please email us at wholesale@lifeisbetterwithfriends.com.

 

Why are you not selling on Amazon?

While we do use Amazon for certain products ourselves, we are a small, family-owned business that supports other small businesses, like your local bookstores and gift stores. We therefore decided not to sell on Amazon and instead to redirect potential customers to stores we’ve partnered with or ask potential customers to purchase our products directly through our website.

We offer free shipping on orders of 2 or more books, and of course, you can save shipping costs and support a small business when you purchase our products from your local bookstores and gift stores.

If your favorite local store does not offer our products yet, tell them about us or request or ask them whether you could buy the My Friend and I memory book through them.

 

Are there other versions of the 'My Friends and I' book?

We are working on additional versions of the book, such as for teenagers, as well as for adults and pets.

Sign up for our newsletter to be the first to know and to get a sneak peek and special launch price, when we’re going to launch a new version!

 

I have some great ideas for future versions of the 'My Friends and I' book, how can I contact you?

We’re always looking for feedback and suggestions, that we can incorporate in future versions of our books! Please contact us at feedback@lifeisbetterwithfriends.com.

PS: If we incorporate any of your suggestions in our future books, we’ll send you a free copy of one of our books!

 

Orders

Can I make changes to my order?

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

 

Shipping

Where do you ship to?

We currently only ship to customers in the US and Canada.

 

How much is shipping?

Shipping charges depend on the number of products you order and your location. Within the US, we typically send orders via Media Mail, which brings shipping and handling to $6.50 for one book.

After providing your delivery information during the checkout process, the shipping options and associated costs will be shown during checkout.

We offer free shipping on all US orders over $30.

 

How fast will I get my order?

USPS Media Mail is estimated to arrive within 2-10 days of shipping, First Class mail within 5-7 days, and Priority Mail is between 1-3 days. 

 

Returns

What is your return policy?

You may return your book within 30 days. The book must be in new and unused condition.

If there was a problem with the order, we will send you a return label at no expense to you. If you changed your mind about the order, you'll need to pay for return shipping.

Once your return is received and inspected, we will refund your order within 1-2 days and a credit will be applied to your credit card or original method of payment. It may take up to 10 days to show up on your bank statement. 

 

Bulk Orders

Can I order your books in bulk?

Absolutely, we have some great discounts for non-profit organizations, schools and PTOs/PTAs, teachers, hospitals, churches, and individuals. Contact us at bulkorders@lifeisbetterwithfriends.com.

 

Discounts

Do you offer discounts?

We certainly do. Sign up for our newsletter on the bottom of our website to receive exclusive discounts for our friends!

For discounts for bulk orders and wholesalers, contact us at bulkorders@lifeisbetterwithfriends.com.

 

Donation Requests

Do you accept donation requests?

Yes! We donate books to non-profit organizations in the US.

We also run several give-back-campaigns throughout the year, that you can apply for consideration. Please note we have a long waiting list due to overwhelming number of requests. Contact us at giveback@lifeisbetterwithfriends.com.

 

Partnerships

Are you open for partnerships and cross-marketing?

Yes! Do you sell a product or service that complements our books? Contact us at partnership@lifeisbetterwithfriends.com, we love to collaborate with like-minded people!

Please include your business name, contact details, products or services, and collaboration idea or proposal.

 

Wholesale & Reseller

I would like to sell the 'My Friends and I' book in my store/business

Great! If you are a retailer or own a business and are interested in selling the My Friends and I book, please email us at wholeslaee@lifeisbetterwithfriends.com.

 

I would like to join Life is Better with Friends' Street Team and sell the 'My Friends and I' book in my community

Fantastic! Please contact us at streetteam@lifeisbetterwithfriends.com and we’ll get you more information. 

 

Schools and PTAs/PTOs

Our school would like to order a larger amount of books, how do I order?

That’s wonderful, we love working with schools! We have some great discounts for schools and PTOs/PTAs as well as teachers. Contact us at bulkorders@lifeisbetterwithfriends.com